Questions & Answers. 

faq

Personal data

  • How can I recover my login password?
     

    Are you already registered and can’t remember your login password? Select the item “Forgot your password?” on the login page.

    Here you can enter the email you used for registration, then you will receive an email where you can reset your password.

  • How can I change my login password?
     

    You can change your password from the Account Details  section of your personal profile, enter your current password and new password in the “Change Password” field.

  • How can I change my email, phone and my personal information?
     

    You can change your personal information from the  Account Details  section of your personal profile, enter the new information and save the changes.

  • How can I update the shipping or billing information?
     

    To change the shipping or billing address, go to the Addresses section of your Account and click edit, once you have made the changes save the new address.

  • How can I view my order history?
     

    Log in to your account and go to the Orders section. Here you can see all the orders you have placed.

faq

SHOPPING INFORMATION

  • What payments are accepted?
     
    • Bank transfer
    • Bitcoins
    • Ethereum
    • Usdt
  • What are the shipping costs and delivery times?
     

    Read all types of shipping on the page dedicated to Shipping

  • How can I buy a product?

     

    To make your shopping choose the products by placing them in the cart, and when you are ready checkout.
    On this page you will have to enter all your personal data and choose the payment method to proceed with the purchase.

  • Do I get a confirmation for my order?
     

    When you place an order, you will be immediately sent a confirmation email to the address you entered previously on the checkout page